So Sloooooooooooooooow!

Marko's Avatar

Marko

18 Jun, 2013 01:56 PM

I'm not very savvy about technical stuff, but is there anything I can do to make this thing run faster? It is slow as molasses, gives me the spinning beach ball all day long, and crashes several times each day, even with one tab open to a message board or website. It's taken me about 15 minutes to type this because I'm waiting on the text to catch up to the keystrokes!!!

G5 2x2G
8G RAM
TFF 17.0.6

And this is with no other applications open. Other applications run very fast and smooth, though I haven't tried Safari, which I will do now. Please help!

  1. 1 Posted by Marko on 18 Jun, 2013 02:11 PM

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    OK, I just went on Safari and it's screaming fast compared to TFF. I have been fighting this for months, and it just keeps getting slower. I really don't want to have to use Safari, but something is just not right here, hopefully some setting I'm unaware of or something.

    I also forgot to mention I'm on OS 10.5.8

  2. Support Staff 2 Posted by Cameron Kaiser on 18 Jun, 2013 02:55 PM

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    I'm typing this message in 17.0.6 on an iBook G4/1.33, which is considerably lower spec than your computer, and everything is very snappy. Therefore, this is likely to be a local problem, assuming you are using the most current version.

    The most common offender is a bad or malfunctioning add-on, or a stuck profile setting. Your first step is to try resetting your profile -- see How to reset your profile at the lower right. This will keep your bookmarks, private data and certain other settings, but will remove add-ons and change certain other settings.

    If this doesn't work, I won't be able to diagnose further without some test sites I can reproduce the problem on. If it's a generalized issue, I regret I don't have further suggestions.

  3. 3 Posted by Marko on 18 Jun, 2013 03:17 PM

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    Wow! I think that did the trick! Can I just reinstall my Add-Ons now, or is it likely that one of them was the culprit?

  4. Support Staff 4 Posted by Cameron Kaiser on 18 Jun, 2013 03:20 PM

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    I would recommend you only plan to install the ones you actually want to use, and then install each one by one. If the problem reoccurs, you have found the offending add-on (but I'd reset your profile again and then install the others just in case it made any other profile modifications). If you are able to install all of them successfully, then it was a bad setting from something else, and you shouldn't have any more issues.

  5. 5 Posted by Marko on 18 Jun, 2013 03:21 PM

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    Also, can I reset my cutomizations and security settings?

    Also, THANK YOU VERY MUCH :)

  6. Support Staff 6 Posted by Cameron Kaiser on 18 Jun, 2013 04:27 PM

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    Security settings should not be a problem, but I'd test your customizations carefully, especially if they require changing things in about:config.

  7. 7 Posted by Marko on 18 Jun, 2013 05:06 PM

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    Okey Dokey, I've done this one item at a time, and here's what I've found, in case it helps you or other users:

    The add-ons and plug-ins, and the settings/customizations, seem to have little or no effect on my speed, EXCEPT:

    No-Script
    Ghostery

    Those are both security add-ons which I really like to use, but they both slow everything WAAAAAAAAAY down, singularly and ESPECIALLY when used together. I feel like I'm more vulnerable now, but I could not stand to continue at the speed I was going before.....

    Thanks again for walking me through this, and I hope it can be of some use to you, or help other people with similar problems.

    :)

  8. Support Staff 8 Posted by Cameron Kaiser on 18 Jun, 2013 05:18 PM

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    It's probably Ghostery. Ghostery requires a lot of processing and can be slow even on modern computers. NoScript seems to be okay for a lot of users, but it does add overhead.

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