- opaque white banner at top of page appears

Martin A. Totusek's Avatar

Martin A. Totusek

23 Apr, 2013 09:42 AM

At, an opaque white banner at top of some - not all - web page appears that I can't seem to get rid of; Anyone else run into this? It may be something about Amazon's site that causing it...

Attached is a screen shot of " Dave Brubeck - At Storyville 1954" [ ] showing an example of the issue happening...

  1. Support Staff 1 Posted by Chris (chtrusch... on 23 Apr, 2013 10:24 AM

    Chris (chtrusch)'s Avatar

    Hello Martin,

    to me, on your screenshot, the banner doesn't look like something Amazon serves, but like a UI element of the browser, like a sheet with no text or controls in it. Weird.

    When I load your example page, however, I don't see this wite banner. Do you get this in Safari, too? Do you get this with a fresh Firefox profile?

  2. 2 Posted by Martin A. Totus... on 24 Apr, 2013 03:28 AM

    Martin A. Totusek's Avatar

    It doesn't happen in Safari nor in any other web browser, but I think I've found the cause:

    User Scripts: Linterna Magica 0.0.13-2

    While I have this installed under Firefox on another machine (where I was also testing out how well it it works) and it doesn't cause this issue with, it appears that at least under TenFourFox 17.0.5 under OS X 10.4.11 (8S165) PPC, Linterna Magica 0.0.13-2 for Greasemonkey by Ivaylo Valkov causes a problem with, so I've disabled it in Add-ons Manager.

    I'd previously gone through trying disabling each installed extension in Add-ons Manager one at a time and rebooting, and was about to do the same with the Appearance persona I had activated, but hadn't looked under User Scripts (moral of the story: always check your Greasemonkey scripts).

    Thanks also for your quick reply, Chris - TenFourFox support staff's quick responses put many other sites' support staff to shame, including in terms of how timely they are :)

  3. Support Staff 3 Posted by Chris (chtrusch... on 25 Apr, 2013 10:31 AM

    Chris (chtrusch)'s Avatar

    Thanks, glad to be of help. I use Greasemonkey as well, and yes, it can do weird things :-) I guess you could try to edit the script yourself if you're experienced, or ask Ivaylo Valkov for assistance if you absolutely need this script.

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