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cooperesearch

30 Jan, 2013 01:08 AM

I have been unable to see images selected from search results, only a black screen. The website and file name are displayed but no image. I am using TenFourFox 17.0.2 on a PowerBook G4

  1. Support Staff 1 Posted by Cameron Kaiser on 30 Jan, 2013 01:17 AM

    Cameron Kaiser's Avatar

    A screenshot and a specific URL or steps to reproduce would be helpful. Image searches in Google appear normally on all four test systems in 17.0.2.

  2. Support Staff 2 Posted by Chris (chtrusch... on 30 Jan, 2013 12:24 PM

    Chris (chtrusch)'s Avatar

    The new Google image search may be the issue. It does work for me, but Add-ons such as Adblock may interfere.

  3. 3 Posted by cooperesearch on 30 Jan, 2013 07:51 PM

    cooperesearch's Avatar

    I have included a screen shot from fanpop.com but the problem occurs
    with most but not all websites.

    Another response from Chris suggested that the 'new' Google image search
    might be a problem or an add-on such as Adblock. I have never downloaded
    any add-ons. I do not know anything about the version of Google that is
    running.

    Dr. John E. Cooper
    Cooper Environmental Research
    1444 County Route 23
    Constantia, NY 13044
    315-623-9694
    www.cooperenvironmentalresearch.com

  4. Support Staff 4 Posted by Chris (chtrusch... on 30 Jan, 2013 09:56 PM

    Chris (chtrusch)'s Avatar

    I can see from your screenshot that you're running the Disconnect add-on (the "d" button). Maybe this interferes, it certainly blocks Google requests. Open the Add-ons Manager (Tools>Add-ons>Extensions) and try disabeling all extensions installed, then re-enable them one by one to see which is the one.

  5. Support Staff 5 Posted by Cameron Kaiser on 31 Jan, 2013 02:32 AM

    Cameron Kaiser's Avatar

    I agree with Chris. I think one of your addons is causing trouble here.

  6. 6 Posted by cooperesearch on 31 Jan, 2013 03:09 PM

    cooperesearch's Avatar

    You are correct. I removed the Disconnect add-on and all images now load
    properly. Thank you. I was unaware that the add-on was present since I
    had not knowingly downloaded it.

    Dr. John E. Cooper
    Cooper Environmental Research
    1444 County Route 23
    Constantia, NY 13044
    315-623-9694
    www.cooperenvironmentalresearch.com

  7. Support Staff 7 Posted by Cameron Kaiser on 31 Jan, 2013 03:24 PM

    Cameron Kaiser's Avatar

    Glad to hear that fixed the problem. I'll close this issue. No further reply is necessary if the issue remains solved. If you still have problems related to this, simply reply and the issue will automatically reopen.

  8. Cameron Kaiser closed this discussion on 31 Jan, 2013 03:24 PM.

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