Menus are lost after installing 17.0.1 ?

Ramon Flodstrom's Avatar

Ramon Flodstrom

02 Dec, 2012 04:49 PM

Dear Sir!
After installing TenFourFox v. 17.0.1 I have lost several menus.
When browsing the ebay and search for products the menu "Location" are lost and I cant search for products worldwide any longer.
here is a link to ebay and if you look at the left menu there is no "worldwide" option, only "Seller option"!!??

Also, when Im trying to change shipping location in an auction for a listed product this menu is inactivated and as a result, I cant pay, or I cant even place a bid for that auction!!??

Everything was working fine befor installing the latest version and I dont know what has happened
Everything still works fine in Safari v. 4.1.3
so I cant use the TenFourFox any more!!?? Very frustating I must say
Any comments, ideas or suggestions are welcomed

Best Regards
Ramon Flodstroem

  1. Support Staff 1 Posted by Cameron Kaiser on 02 Dec, 2012 04:55 PM

    Cameron Kaiser's Avatar

    I see a Worldwide option under Location on the left.

  2. 2 Posted by Ramon Flodstrom on 02 Dec, 2012 07:49 PM

    Ramon Flodstrom's Avatar

    Thanks for posting answer. However it didnt help me........
    I still dont have that menu. Take a look at the attached file then you will discover there isn any option for choosing location. I think this error also has to do with the other missing menus/options for to choose location (read my first post)

  3. Support Staff 3 Posted by Cameron Kaiser on 02 Dec, 2012 08:00 PM

    Cameron Kaiser's Avatar

    Please submit a screenshot, not an HTML file (it won't load the other resources).

  4. 4 Posted by Ramon Flodstrom on 02 Dec, 2012 09:07 PM

    Ramon Flodstrom's Avatar

    OK thank you. I have no possibility to take a screenshot bot I have attached a pdf file that gives a correct view of my screen. Hope its works?

  5. Support Staff 5 Posted by Cameron Kaiser on 02 Dec, 2012 09:24 PM

    Cameron Kaiser's Avatar

    I see what you're talking about on your .pdf, but I can't reproduce it on any of my four testing machines. The only thing I can think of is either a bad local setting (please note I am in the United States, and I don't know if that will make a difference to eBay), a problem with your profile, or a malfunctioning add-on. If starting in safe mode (hold down Option as you start) fixes the problem, an add-on is likely to blame. If not, my next suggested step would be to reset your profile. See the article at the bottom right "How to reset your profile".

  6. 6 Posted by Ramon Flodstrom on 02 Dec, 2012 09:43 PM

    Ramon Flodstrom's Avatar

    OK, thanks for your suggestions here Cameron. I will try them one after the another to see whats happen. I should come back later to inform you if anything happens also if nothing happens.

    The strange thing is that all of my updates of the TenFourFox has been great, no problem at all but the last one added those problems described in here.
    Also, I still have a perfect view in my other browser, Safari so it cant have anything to do with ebay or my location (i have two addresses registered at ebay, one here in Norway and the other is in the USA (to my freight forwarder)
    very frustrating right now, I cant switch between them in TenFourFox??
    Best Regards

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