Yahoo! Mail - Unresponsive Scripts and Blank Emails Displayed
I'm using 10.0.9 and having issues with Yahoo! Mail (hateful as it is) - I'm regularly getting unresponsive script messages which make it impossible to view anything and often get a blank screen when I've opened a message (the message title tab appears, but the entire message - headers, body, footers - is blank).
It doesn't always happen, but when it does I can't find a way around it. 10.0.9 works fine with Yahoo! Classic mail but I'm unable to revert to that with this account. Having no problems opening and viewing the same stuff via Safari.
Is there anything I can do to fix this?
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Support Staff 1 Posted by Cameron Kaiser on 31 Oct, 2012 02:25 AM
Does the suggestion in this ticket help? http://tenfourfox.tenderapp.com/discussions/problems/174-unresponsi...
2 Posted by RealPolitik on 31 Oct, 2012 12:03 PM
Haven't had the unresponsive script message for a while - now the emails will just not load when I try to view them. Generally the first one or two will open as normal, then I get nothing.
The only way I've found to get around it is to click on "Forward" - that way the messages are visible in the new email message.
Support Staff 3 Posted by Cameron Kaiser on 31 Oct, 2012 03:10 PM
I don't use Yahoo! Mail personally, so it's hard for me to say, but does upgrading to the 17.0 beta help? (This will replace TenFourFox 10 in November.)
4 Posted by RealPolitik on 31 Oct, 2012 03:18 PM
Thanks - I'll give 17.0 a go later.
5 Posted by RealPolitik on 01 Nov, 2012 11:47 AM
Now using 17.0 beta - exactly the same problem. No problems at all in Safari.
17.0 does seem a bit quicker otherwise though.
Support Staff 6 Posted by Chris (chtrusch... on 01 Nov, 2012 12:26 PM
RealPolitik, do you have add-ons such as AdBlock or NoScript installed? If so, try disabling both of them temporarily when logged into Yahoo Mail. I've found that they can interfere with the new Mail interface. Also a slow internet connection can cause the message viewer to stay blank. Don't ask me why… Yahoo s just stupid, and the new interface is too slow to be usable.
After these hassles, I switched back to Yahoo Classic. The easiest way to do this: Log out completely from Yahoo. Go to TenFourFox Preferences>Content and switch off JavaScript. Log in to Yahoo. Go to Mail. It will complain that JavaScript is needed and will (hopefully) give you the option to switch back to the old interface. After that, you can re-enable JavaScript. There is no official option anymore to switch back, but the JavaScript trick still works, I just tried it.
7 Posted by RealPolitik on 01 Nov, 2012 07:39 PM
Thanks - I'd managed to switch back to Classic this morning (by turning off JavaScript). I really should try to move everything to a better email provider, but it's a big job after well over a decade ...
There definitely isn't a problem using the new mail format using Safari, so I don't think it's (entirely) down to my using AdBlock.
Support Staff 8 Posted by Cameron Kaiser on 02 Nov, 2012 02:34 AM
Adblock can have funny interactions. For example, I couldn't access my Google AdSense pages with Adblock enabled.
9 Posted by Pissed Yahoo! U... on 23 Feb, 2013 05:55 PM
I am also a Yahoo! user, their so-called new improved interface is just a big fuck-up and useless with pathetic performance. Better get Gmail or Microsoft, this is useless!