email

paul's Avatar

paul

27 Jan, 2012 02:23 AM

I cannot compose or respond to emails in either my gmail or yahoo accounts. I can view, delete, and etc in the accounts, but if I try to respond to an email or try to compose the page goes gray and a little dialogue box appears with two buttons, cancel and ok, but no message. The box will not respond to the cursor and the page will not respond.

  1. Support Staff 1 Posted by Cameron Kaiser on 27 Jan, 2012 02:56 AM

    Cameron Kaiser's Avatar

    I can't replicate this issue with either my Yahoo! or Gmail accounts. A screenshot showing the issue would be helpful. Also, please consider creating a new profile to see if the problem occurs there as well (please see https://tenfourfox.tenderapp.com/kb/general/help-where-do-i-begin if you have not already done so).

    Since we are dealing with this issue here, I have removed your duplicate request from the FAQ page.

  2. 2 Posted by bob blueshed on 28 Jan, 2012 01:07 AM

    bob blueshed's Avatar

    Thanks for your time. The problem seems to have resolved itself. I
    went into preferences and looked at some other things and the software
    froze up. When I restarted it the problem was gone. Not sure what I
    did.

    Thanks again,
    Paul

  3. Support Staff 3 Posted by Cameron Kaiser on 28 Jan, 2012 01:12 AM

    Cameron Kaiser's Avatar

    I'm glad it's fixed. If you are able to remember what you touched, feel free to add it. I will close this issue.

  4. Cameron Kaiser closed this discussion on 28 Jan, 2012 01:12 AM.

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