paul's Avatar


27 Jan, 2012 02:23 AM

I cannot compose or respond to emails in either my gmail or yahoo accounts. I can view, delete, and etc in the accounts, but if I try to respond to an email or try to compose the page goes gray and a little dialogue box appears with two buttons, cancel and ok, but no message. The box will not respond to the cursor and the page will not respond.

  1. Support Staff 1 Posted by Cameron Kaiser on 27 Jan, 2012 02:56 AM

    Cameron Kaiser's Avatar

    I can't replicate this issue with either my Yahoo! or Gmail accounts. A screenshot showing the issue would be helpful. Also, please consider creating a new profile to see if the problem occurs there as well (please see if you have not already done so).

    Since we are dealing with this issue here, I have removed your duplicate request from the FAQ page.

  2. 2 Posted by bob blueshed on 28 Jan, 2012 01:07 AM

    bob blueshed's Avatar

    Thanks for your time. The problem seems to have resolved itself. I
    went into preferences and looked at some other things and the software
    froze up. When I restarted it the problem was gone. Not sure what I

    Thanks again,

  3. Support Staff 3 Posted by Cameron Kaiser on 28 Jan, 2012 01:12 AM

    Cameron Kaiser's Avatar

    I'm glad it's fixed. If you are able to remember what you touched, feel free to add it. I will close this issue.

  4. Cameron Kaiser closed this discussion on 28 Jan, 2012 01:12 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

18 Jul, 2019 07:57 AM
18 Jul, 2019 05:02 AM
18 Jul, 2019 04:43 AM
14 Jul, 2019 05:21 PM
14 Jul, 2019 02:51 PM