Wrong colours
I'm getting wrong colours on my browser windows. Please see att. file.
I'm on a G5 Quad Core running Tiger 10.4.11.
Please help.
Regards
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TenFourFox_colours.jpg 314 KB
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Support Staff 1 Posted by Chris (chtrusch... on 21 Oct, 2014 02:39 PM
Hello Marcelo, please have a look at Tools>Add-ons>Appearance. Are there any personas (skins) installed? Try switching to "Default 31.2.0". If that's not it, there are other things we can try.
2 Posted by marcelo on 21 Oct, 2014 05:41 PM
Hi Chris
Thanks for your response.
Just checked and Deafult skin installed.
Any other suggestions please?.
Kind regards.
Marcelo
Support Staff 3 Posted by Chris (chtrusch... on 21 Oct, 2014 06:46 PM
Okay, next: Disable all extensions (in Tools>Add-ons), then re-start the browser.
Support Staff 4 Posted by Cameron Kaiser on 21 Oct, 2014 07:45 PM
Other things to check:
5 Posted by Marcelo Benfiel... on 22 Oct, 2014 07:43 AM
I've tried all your suggestions.
Still getting the wrong colours.
Please note that it occurs on the TenFourFox window only, so it's not a calibration or profile problem.
Please see attached file.
There are no add-ons either.
Thanks
Support Staff 6 Posted by Chris (chtrusch... on 22 Oct, 2014 02:03 PM
Alright, now it's getting interesting :-)
Next, go to Macintosh HD/Users/[your user name]/Library/Application Support/Firefox/Profiles. There's at least one profile folder in there with an arbitrary name like 2tmg15fp.Default. In this folder, go to CHrome and check if there are any userChrome.css or userContent.css files other than the examples. If so, quit TenFourFox and then remove those files (to a backup location). Start TFF and see what happens.
If that's not it, I'm afraid you'll have to reset TenFourFox or even remove the complete Firefox folder from Application Support (export your bookmarks to html before doing that).
7 Posted by marcelo on 25 Oct, 2014 07:56 AM
Problem sorted guys!.
Thank you very much for your help.
I had to throw away the Firefox folder within Application Support
and TFF went back to normal.
Kind regards.
Marcelo
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Support Staff 8 Posted by Chris (chtrusch... on 25 Oct, 2014 08:51 AM
Very weird and misterious problem, but glad it's solved :-)