10.5 update

Steven M. Harris's Avatar

Steven M. Harris

15 Jun, 2012 04:46 PM

1.Every time i open TenFour Fox I get a notice to download the 10.5 update
2. Clicking on this takes me to your main page, where I am offered a download of v. 7450
3. I download and expand 7450 and place it in my application folder
4. Restarting my mac, opening TenFour fox, and checking 'About Ten Four Fox' I see that I am still running v.10.4
5. In addition, each time I open Ten Four Fox:

 a) I get the 'checking for compatibility of add-ons' sequence
 b) I get the same notice of a 'new security update' being available
 c) If I click on this notice, I am sent back at your main page with the same 7450 on offer
  1. I appreciate your making this software available, but it has always been very slow and, with the above situation, it is now way too tedious to continue using.
  1. Support Staff 1 Posted by Cameron Kaiser on 15 Jun, 2012 05:52 PM

    Cameron Kaiser's Avatar

    I'm sorry to hear that. Good luck with the new browser you select.

  2. Cameron Kaiser closed this discussion on 15 Jun, 2012 05:52 PM.

  3. Steven M Harris re-opened this discussion on 15 Jun, 2012 06:20 PM

  4. 2 Posted by Steven M Harris on 15 Jun, 2012 06:20 PM

    Steven M Harris's Avatar

    Cameron,
    Thanks for the good wishes, but I think you (tenderapp) are perhaps heading towards a missed opportunity here (perhaps due to the exasperated tone of my initial posting.)

    What I mean is, having adroitly filled a gap in the world of browser software, you have a chance to acquire a nucleus of extremely loyal and grateful customers. But not, I think, if you address problems - and this clearly is one - by telling people to take their business elsewhere if they don't like the product.

  5. 3 Posted by Stephen M. Harr... on 15 Jun, 2012 10:49 PM

    Stephen M. Harris's Avatar

    Cameron,

    Guess I was just being an old sourpuss, which I find easy as to do I was
    often a young one as wel. Sorry.

    For whatever reason TenFourFox now (after sitting idle for several hours)
    seems to feel that is has indeed been updated - and it's running at a good
    speed, faster than ever.

    Maybe it will soon decide it's had enough of checking for the
    compatibility of add-ons each time I fire it up. I pllan to shut it down
    and leave the computer alone for a few more hours, it worked wonders last
    time.

    Best regards and apologies,

    Stephen M. Harris

  6. Support Staff 4 Posted by Cameron Kaiser on 16 Jun, 2012 05:59 PM

    Cameron Kaiser's Avatar

    I should address your statement above: this is purely a project because I (and others who work on it) have a need for a PowerPC browser, and we make it available for others to use, but it is not, per se, a product. I try to make sure we address the needs of the community because I think that's a nice thing to do, and Mozilla agrees by making us their recommendation for Power Mac users who can no longer run Firefox, but this isn't something for sale, we don't ask for any money (and explicitly refuse donations) so that no expectations are built, and if no one used it I'd still work on it because I need it.

    That said, I don't know how to explain the symptoms you're noticing. It would be nice to know a little more about your computer, the CPU and build you're using, and what add-ons you have installed.

  7. 5 Posted by Richard Hiersch on 10 Aug, 2012 11:19 PM

    Richard Hiersch's Avatar

    This comment was split into a new discussion: 10.5 update

    Having downloaded TenFourFox7450-10, I cannot get a page to open, but got the slightly to the left of visibility tiny screen with the two options, one lit, and that's as far as this gets.

    If it can't work for me on my iBook G4 1.44 GHz PowerPC G4, Memory 1GB DDR SDRAM, running OS X Version 10.4.11, is there an uninstall program available? I will do what I can to help the app work - but what do I need to do, exactly. I am assuming that I have downloaded the applicable TenFourFox app.

    thanks,

    Richard Hiersch

  8. Support Staff 6 Posted by Cameron Kaiser on 11 Aug, 2012 12:48 AM

    Cameron Kaiser's Avatar

    This topic was reopened in error.

  9. Cameron Kaiser closed this discussion on 11 Aug, 2012 12:48 AM.

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