Can't Download the latest update.

Kent blythe's Avatar

Kent blythe

08 May, 2014 05:53 AM

2006 model Dual 1.8 GHz Power PC G5, running OS X 10.5.8
Currently using Ten Four Fox 24.4.0

Constantly being reminded to update to the newer 24.5.0, but the update never happens.
I have successfully updated Ten Four Fox for at least 2 years now.......and at a new update every 2 to 10 weeks, thats a lot of updates.
All the instructions etc for problems are written for IT experts and nerds.........none of whom would be using an 8 yo superseded computer running an outdated OS.
If the download procedures for the new Ten Four Fox version have been changed, how about issuing instructions in English, so normal people can follow them.
Or better still........make the procedures automatic when we click on " DOWNLOAD"

  1. Support Staff 1 Posted by Chris (chtrusch... on 08 May, 2014 06:18 AM

    Chris (chtrusch)'s Avatar

    Our update cycles pretty much correspond to Firefox ESR. If there's a security issue to fix and Firefox fixes it, we need to fix it, too, naturally.

    For the update, go to the TenFourFox homepage at http://www.tenfourfox.com, scroll down and click "TenFourFox for G5 processors". The update procedure hasn't changed, the links to the latest stable version have always been on the page.

    We'd like to make updates automatic, but we don't have the infrastructure right now. Remember, compared to Firefox, TenFourFox is a rather small community project. We do this in our spare time to keep your old Mac usable, and we don't charge you any money.

    If you have a specific question about TenFourFox which isn't answered in the FAQ/release notes or which is sort-of unclear, I'll be glad to help.

  2. 2 Posted by Kent Blythe on 08 May, 2014 07:06 AM

    Kent Blythe's Avatar

    When I click on the G5 update, I receive a new window trying to sell me The
    Mackeeper software to clean my Mac.
    Like most Macs, my Mac is pretty much self cleaning, but I do have the Disc
    Utility installed just to make sure.
    I use the Disc Utility every Monday, and so far it has only been needed on
    2 occaisions.

    About 5 to 10 seconds later, a receive a pop up offering me to download the
    updated Ten Four Fox version as a Zip File ( coded).
    What ever happens next........this file does not appear on my desk top, and
    does not appear in my Downloads folder, either.........
    I have started trolling through my entire Hard Drive hoping to find said
    file.......but so far, I have found nothing.

  3. Support Staff 3 Posted by Chris (chtrusch... on 08 May, 2014 07:10 AM

    Chris (chtrusch)'s Avatar

    Can you go to Preferences>General and have a look where the file is saved to? You can also specify to be asked every time where to save the file.

  4. 4 Posted by Kent Blythe on 08 May, 2014 07:25 AM

    Kent Blythe's Avatar

    Thank you, Chris.......the coded Zip Files turned up in my Download File.
    All 6 files I have tried to download ever since I started to receive the
    notices to download the new version.

  5. Support Staff 5 Posted by Chris (chtrusch... on 18 May, 2014 06:58 AM

    Chris (chtrusch)'s Avatar

    Great! I'll close this thread – if you have any more trouble downloading, just re-open.

  6. Chris (chtrusch) closed this discussion on 18 May, 2014 06:58 AM.

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